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Frequently Asked Questions

Everything you need to know about reverse bidding, store verification, payments, and delivery.

Reverse Bidding & Purchasing

What is reverse bidding and how does it benefit me?

In traditional shopping, you search for prices that stores set. With Hami Chhau's reverse bidding, you post what you need (model, specs, photos), and verified local stores bid against each other to offer you their best, lowest price.

Is it free for customers to post a Request for Quotation (RFQ)?

Can I negotiate directly with the store after they submit a bid?

Payment & Delivery

What payment methods are supported on Hami Chhau?

How does live courier tracking work?

Merchants & Verification

How do merchants get verified on Hami Chhau?

When and how do merchants receive payouts?

Have a specific question not answered here?

Contact our 24-hour merchant and customer support team directly.