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Have questions about local merchant registration, reverse bidding, order delivery, or platform partnerships? Send us a message directly.

Main OfficeKathmandu, NepalBagmati Province

Direct Line & Hotline9714551436Mon - Sat (9:00 AM - 7:00 PM)

Email Inquiries[email protected]Response within 2 hours

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Fill out the details below and our operations team will review and reply promptly.

How long does merchant store KYC take?

Store KYC approvals are processed by our verification team within 24 business hours of document submission.

How does Reverse Bidding work?

Customers broadcast custom item requests or photos, and verified local shopkeepers in your area submit competing counter-offers in real-time.

Where are customer orders delivered?

Direct doorstep delivery is currently active across Kathmandu, Lalitpur, and Bhaktapur with Cash on Delivery (COD) and live rider tracking.

Merchant Help Desk

Are you a Kathmandu retail or grocery shop owner?

Join hundreds of local stores on Hami Chhau. Expand your neighborhood customer reach and start receiving purchase bids immediately.